Category Archives: Federal

The Government Acting Stupid……

…..is neither an excuse nor permission for citizens to act Stupid.

A fortunate happenstance for Canada and BC, given the levels of Stupid the Federal and Provincial governments have achieved.

In point of fact – governments, politicians, corporations, bankers, people etcetera committing a Stupid never provides an excuse or permission for responding with the commission of a Stupid.

“I/we had to after he/she/it/they did X.” No you didn’t, you could have chosen to act like an adult rather than a sulky two year old.

“I/we had to after he/she/it/they did X.” So, if there was a line of people jumping off the Lions Gate Bridge you would join the line and jump off the bridge because X, Y and Z jumped off the bridge?

What had me thinking about the assertion, “I had to commit a Stupid because Mr. X or Ms. Y committed a Stupid”, was listening to someone asserting that because the government was committing Stupid that negatively affected him, it gave him the right to go out and commit a Stupid and that creating a Stupid was the way to resolve the matter.

Take a look at the world around you. If raising the level of Stupid solved or resolved anything we should be living in paradise given the mind boggling levels of Stupid we have set loose in the world today..

I am not saying that he did not have a right to be P’d at the government’s behaviour; I am not saying he should not act to resolve the problem; I am saying that adding more Stupid to the world is……..well, Stupid.

So our victim, let us call him ‘Larry’………….hmmm – do we need to give him a last name as well?…….Yes? No? Maybe?………argh!……’Nedelkoff’………so Mr. ‘Nedelkoff’, ‘Larry’, had found himself in arrears with child support early in the previous decade. Now ‘Larry’ wasn’t denying or trying to avoid paying what he owed and once he had determined the amount owed he paid it in 2005.

Over the intervening years, even though ‘Larry’ had paid the amount owed in 2005, this matter continued to pop up and cause problems for ‘Larry’. It wasn’t until last year – 2013 – that someone was able to help ‘Larry’ find a telephone number for an employee of the federal government who could determine why this ghost continued to haunt ‘Larry’.

It turned out that after ‘Larry’ had been told that he owed X dollars and had paid the X dollars the government told him he owed, some bureaucrat decided there should have been an interest charge and, without ever communicating the assessment of this interest charge to ‘Larry, added a $9.xx charge to ‘Larry’s’ account..

When ‘Larry’ finally was able to determine what the problem was, and was fortunate enough to be speaking with someone helpful, as opposed to someone playing “abuse the taxpayer”, the $9.xx had been written off so as to resolve the matter in a straightforward manner and time..

Leaving ‘Larry’ believing the matter was finally resolved.

Unfortunately, ‘Larry’ was dealing the federal Conservative government.

So of course ‘Larry’s’ pension is being garnisheed, leaving him scrambling to manage to pay rent every month and avoid homelessness.

Let us leave aside for the moment the question of just how tremendously ethically challenged a government, a country and its citizens are when pensions that are the only source of revenue a pensioner has are garnisheed, causing the pensioner to join the growing ranks of the homeless population.

‘Larry’ has the documentation to support his statements that he paid the amount he owed in 2005; that it was not until 2013 that ‘Larry’ was able to determine that the cause of his continuing problems was a $9.xx charge some bureaucrat imposed without ever notifying ‘Larry and that the $9.xx was written off to close the matter.

Meaning the federal government is garnisheeing his pension, making him un-housed – homeless – without justification, that is to say: illegally.

Adding insult to injury there is no information as to where the funds garnisheed from ‘Larry’ are disappearing to. Well, no information that the federal government is willing to share with ‘Larry’. Apparently as far as the government is concerned all ‘Larry’ needs to know is that he isn’t getting the funds not why or where the funds are going.

Worse, it seems that ‘Larry’ is not unique. Or so ‘Larry’ was informed by the Abbotsford News when he took his plight to the News thinking this was a story they would be interested in. Only to be informed that – Yawn – it was no big deal, it happened all the time and so was not newsworthy to anyone – except one supposes: those who it is happening to.

The recent acquisition and killing off of the Times leaves no need for the News to publish items of interest or relevance to the citizens of Abbotsford.

Aa well, given the Abbotsford News’s rabid pro Abbotsford Council editorial policy, the News would not want to be publishing any story that might suggest that the homeless on the streets of Abbotsford are not all people who have chosen to be homeless but include those who are homeless because of events beyond their control such as being Victimized by their government.

You would think that with a government where people regularly end up in financial distress as a result of government actions such as the garnishee of pensions for a nonexistent reason or pensions cancelled because the person is declared dead by the government even though clearly they are still among the living, that the government would have built in a……failsafe where people in these situations could easily find and contact someone capable of resolving the matter before the victims end up homeless or dead at the hands of a government that is suppose to protect, not victimize, them.

Failing that you would think that having a member of the federal Conservative government as your MP would be beneficial in getting this matter resolved before one found oneself driven into homelessness – in winter.

However when ‘Larry’ went to seek the help of Conservative MP Ed Fast, ‘Larry’s’ situation resulting from an action of the federal government, ‘Larry’s’ situation was either beyond Mr. Fast’s ability to deal with or to unimportant for Mr. Fast to deal with and ‘Larry’ was directed to his provincial MLA.

Pointlessly directed since, in order to protect itself from the federal government downloading financial responsibility for ‘Larry’ from a federal pension to provincial welfare the income assistance system in BC considers ‘Larry’s’ income to be the full amount due him from the federal government. Meaning ‘Larry’ has sufficient income that he does not qualify for income assistance.

Aside:

‘Larry’ is not unique in being caught in the ‘avoid financial responsibility’ war being waged between the federal and provincial governments. A growing number of individuals, who have the misfortune to be dependent on government to survive, have been caught up in and become victims of this war.

The two levels of government are so focused on their financial conflict they either don’t see or don’t care about those who become casualties in their conflict, casualties who sometimes end up homeless senior citizens.

Given the fervour with which both levels of government are pursuing this war, the fervour with which the federal government is pursuing a course of action that seems more about bringing the citizen into a state – dead – that matches the governments records, rather than correcting the governments error and return the person to life…………

…..one cannot help but wonder whether these misappropriated funds are being used to fund the gold, diamond encrusted pensions and unconscionably exorbitant salaries of federal MPs and provincial MLAs or the extravagant salaries and pensions of government employees.

Now there is a concept: government that acts with competence and in the best interests of all citizens, not just the privileged few.

Another addition to the list of excellent reasons for citizens to stop accepting the ‘lesser of evils’ choices the politicians and political parties offer and to replace them with individual citizens with demonstrated trustworthiness, interest and thought about the issues – and who are willing to lose re-election if that is what is required to do a good job.

Because if the replacements are not willing to risk not being re-elected they are not going to be telling the public unpalatable truths or pushing public discussions and decisions – uncomfortable decisions – that are necessary but that citizens want to remain in wilful denial of.

*********

Back to our tale:

When we left ‘Larry’ he was up the proverbial s**t creek without a paddle, short of the $$$ needed to pay his rent in full.

With no idea of how to get the federal government to acknowledge their error and stop garnisheeing his pension, it is understandable that ‘Larry’ is worried and incredibly frustrated with the government’s insisting on keeping their Stupid in place.

Which is, as noted at the outset, neither an excuse nor a justification for ‘Larry’ responding with  a Stupid of his own. Such as breaking a window at the Service Canada building and when the police show up, insisting that the police provide him shelter inside.

When I commented that this seemed a rather pyrrhic approach and that just because the government was increasing their level of Stupid, was not an excuse or permission for ‘Larry’ to add his own Stupid to the ambient level of Stupid,……‘Larry’, unsurprisingly given his mood, pointed out he had not asked for my opinion on his plan to add to the amount of Stupid involved in this matter..

“Larry’ was correct, he hadn’t asked for my opinion, but this it is a mater of concern to ‘Larry’s’ fellow Canadians because:

a)    If we let the government do this to ‘Larry’, how long before they are doing some such thing to the rest of us?

b)    Vandalism comes out of taxpayers pockets.

c)    Police are a municipal expense, letting the federal government be successful in downloading the cost of housing ‘Larry’ to a lower level of government.

Instead of vandalism, ‘Larry’ needs to gather bedding, clothing, toiletries and entertainment/work materials together and arrive at MP Ed Fast’s office just before closing. After he has notified the broadcast media of his need to take up residence in Abbotsford’s MP’s constituency office as a consequence of the federal government choosing to make ‘Larry’ homeless by refusing to correct the government’s error [Adjusting his move in time to accommodate the media’s deadlines should that be necessary].

If the federal Conservative government is responsible for ‘Larry’ becoming homeless, the federal Conservative government should be providing ‘Larry’ with housing.

Hopefully this will motivate our federal government representative, Conservative MP Ed Fast, to have the wrongful garnishee of ‘Larry’s’ pension corrected.

If not there is Plan B – pitching a tent on Mr. Fast’s front lawn.

Sadly:  politicians, political parties and governments have made it clear that citizens need to find ways, often creatively maladjusted ways, to force them to do their job – looking out for the best interests of citizens.

If Canadians want a government that is concerned about the welfare of all Canadians, not just Corporations, the Well To Do and politicians, then Canada needs a Revolution.

A Revolution not of guns and bullets but of Thought; a Revolution where voters no longer meekly accept the ‘lesser of evil’ choices offered by the political parties and instead take action and assert their Right to chose and elect someone interested in their welfare and their future.

UP 16% ??? That’s……

I considered myself lucky when I filled up for $111.9 a litre at the Safeway station on Lougheed Hwy in Mission on Tuesday, rather than the $119.9 a litre everywhere else in Mission and  Abbotsford.

Really lucky upon suffering the shock of seeing gas in Abbotsford jump to $129.9 a litre. overnight.

$9.90 saved by deciding to check the cost of gas in Mission because I was there.

18 cents a litre, $9.90 a tank !!

Monsoon float a refinery away? Tornado relocate a refinery to Kansas? Terrorists blow up an oil field? Pipeline? Refinery? Tanker? Pipeline leak millions of litres of oil into a pristine watershed?

No, No, No, No, No, No and No.

Oh wait, it is winter and there have been some unusually chilly days around. Price went up because of all the extra oil needed for heating………although, wouldn’t that mean the price should go down because of all the unseasonably warm days such as those that had Torontonians at the beach in shorts in January?

The price of oil, no doubt to the chagrin of those blackguards at Big Oil, has been languishing under $100. At one point struggling to avoid slipping below $90 a barrel and when the cost of a barrel began to leap upwards looking like it was going to gush over the $100 a barrel mark……..the ‘gusher’ petered out several dollars shy of the $100 mark.

What could cause this precipitous price jump?

Well, thanks to our Big Business profit protecting, consumer forsaking, Conservative federal government Big Businesses – wireless, banks, cable, gas, internet, et al – feel free to bleed Canadians for every last cent they can. Secure in the knowledge their political donation dollars ensure the Conservative government in Ottawa will protect them from competition and, claiming “it’s capitalism” [doesn’t capitalism favour competition and open markets?] ignore unreasonable, unjustified pricing and price increases.

Shaw sells Rogers, the dominant company in wireless, the advanced wireless spectrum Shaw had purchased in 2008 to enter the wireless market. The spectrum covers areas of British Columbia, Alberta, Saskatchewan, Manitoba and northern Ontario.

Meanwhile Rogers announced  it will seek regulatory approval for the transfer of wireless licences after September 2014 to respect Ottawa’s probation on the sale of new entrant licences to incumbents.

Respect? No. Scorn? Yes. Arrogance? Yes? Contempt? Yes. An iota of Respect? No.

If the Conservative government acted with, or had, a crumb of the concern it lavishes on Big Business on behalf of ordinary Canadians……Shaw’s spectrum would be going to enhance and encourage competition in the wireless market instead of being snuck into the back pocket of one of those proscribed from purchasing it originally – an incumbent wireless provider.

And if the Conservative government in Ottawa had any concern for the ordinary Canadians who make up the majority of the Canadian population and who are the citizens who bear an inequitable proportion of the ever increasing cost (financial and declining standard of living) for politicians mismanagement of Canada’s resources there would be no talk of a Rogers/Shaw merger.

But then If any concern for the ordinary Canadians existed, Shaw would not have been allowed to monopolize ownership of media in Canada by purchasing Global. The existence of any concern for the ordinary Canadians would mean wrongs of that magnitude to, and the negative consequences for, the Canadian consumer/taxpayer would NOT be allowed.

Any government concerned with the welfare and standard of living of ALL Canadians, rather than wholly the welfare of Big Business, the privileged and favoured few, would not be permitting so many sectors to become oligopolies or duopolies that not only function in monopolistic fashion – but give disturbing evidence of becoming monopolies, or effective monopolies.

Evidence foreshadowing Canada’s continued evolution (devolution?) into more and more of an economy of corporate socialism; an evolution encouraged, aided and abided by the Conservative government in particular, and by the entrenched behaviours of the traditional political parties and by ‘politics as usual’.

The victims of surging gas prices, wireless prices twice the cost of elsewhere in the world, restricted competition, creeping corporate socialism, and the promotion, embedding of GREED as THE Canadian Ethos these victims are ordinary Canadians..

Canadians who can continue to say baaaaa to politicians, big business, the wealthy and the privileged…………

…………OR can tell politicians they are tired of politicians arrogant abuse of privileges and of being forced to fund the poloticians unmerited golden retirements; we can say enough to corporate executives ridiculous, UNEARNED salaries and bonuses; say no to corporate oligarchies, monopolistic, actions to circumvent laws and regulations.

We can demand opening markets to competition; we can tell the wealthy that their wealth is based on the hard work of Canadians and it is time they contributed their fair share; and when they inevitably threaten to sulk and take their money elsewhere, we can tell that is their right as Canadians.

Canada is a great place to live and do business, if the wealthy want to leave there are innumerable entrepreneurs around the world who would seize the opportunity to become Canadian, do business in Canada and contribute to the well being of Canada and Canadians.

It is time for Canadians to stand up and tell the existing political parties and politicians GOODBYE, you have had your opportunity and you all have demonstrated a level of incompetence and self-interest that threatens the liveability of Canada and promises a continued decline in the standard of living for Canadians who are not among the few that benefit from our current political parties and Politics and Business ‘as usual’.

 

Tell the Conservative government, Stephen Harper and his cronies (all his cronies, not just Conservative politicians) that:

  1. ignoring the needs of Canadians favour Big Business and others with wealth who enrich the Conservative Party coffers and bank accounts
  2. facilitating the downward mobility of substantial numbers of Canadians;
  3. not simply permitting but enabling wage levels to fall to levels below that at which a wage earner can live – frugally – on;
  4. enabling, through legislation, Big Business to reduce wage levels not simply below the level of poverty, but below the level of survivability:
  5. enabling, promoting changes that reduce Canadian wages to ‘slave’ wage levels that deny Canadians the ability not just to thrive, but to survive;
  6.  that campaigning for office using fear to obscure the issues;
  7.  The gross misrepresentation of the Conservatives ability to manage Canada’s economy, society and future and not (as they have and continue to do) undermine the future of Canadians, their standard of living, and what it is to be Canadian by creating the economic conditions of a growing sink hole that threatens to plunge Canadians into a deep black pit – by ignoring or wilful denial of the increasing prevalence and power of the trickle up economy is:

 

Canadians cannot afford politics or behaviour ‘as usual’ if they want to stop the downward spiral so many Canadians, a number that continues to grow, are trapped in.

The fathers of the American Revolution – Franklin, Jefferson, George Washington, John Adams, Hamilton, Paine, Burr……felt that the preservation of democracy and government for the benefit of all citizens, not just the privileged few and the special interests, required a revolution every few generations. Not necessarily violent revolution, but revolution at the ballot box by throwing out all the current crop of politicians (all, not just those in power) and replacing them with fresh individuals free of any ties to special interests or others benefitting from government largesse.

The health and wealth of a country and its citizens needs eyes and minds that are not mired in Newspeak, AcceptableThink, CorrectThink, PoliticalThink, BusinessThink or bound up with special interests.

Re-invigorating Canada, governmens in Canada, the standard of living and the future of Canadians requires effort by Canadian voters to seek out members of their communities who are engaged in issues at a municipal, provincial and federal level; whose ideas, thoughts and positions on issues exist in the public domain – accessible for examination and consideration; and have established community involvement, ability, ethics and being trustworthy.

Canadians stand at a spot where they can continue their wilful denial of the issues and realities facing Canada and Canadians, opting to continue to wear their rose coloured glasses and to take the easy – and ill-fated – way out by voting for one of the ‘politics, business as usual’ traditional parties.

OR, Canadians who feel that Canada needs new priorities, needs to remember what it is to BE Canadian (not wana-be Americans) and needs to strike out in a new direction……..

……… those Canadians  need to forsake “there is nobody to vote for” and “I am forced to hold my nose and vote for the least bad choice” (you are still voting for a bad choice) and adopt “the choices I am offered are not only unpalatable, but totally unacceptable and I WILL DO whatever is required, to find someone who cares for all the community (not just the special interests etc), is engaged with the issues, has demonstrated integrity and is willing to lose the next election rather than telling him/herself that it is more important that they get re-elected, rather than behave with integrity and risk defeat, because the good of the voters is best served by doing whatever it takes for them to get re-elected.

As much as politicians, media and special interests have worked to impair, confuse and defeat the public’s ability to think about the issues and discern truth among the gobbledegook, political speak and doublespeak – politicians, media and special interests have not so far managed to make it illegal for Canadians to Think. Nor, as much as politicians, media and special interests may want to have, have they been able to take away the right to seek out and vote for whoever voters trust to represent their interests and the interests of community, province and country as a whole. At least not yet.

We do not have to take the path of least resistance, we have the ability, the right, to say enough is enough, leave the ‘business as usual path’ and boldly strike off blazing a path to Our goals; not the goals of politicians, corporations, special interests…….

“Do not go where the path may lead, go instead where there is no path and leave a trail.”   Ralph Waldo Emerson

All that is required is the Will……

“Again and again, the impossible problem is solved when we see that the problem is only a tough decision waiting to be made.”

To assert our Will and send politicians, media and special interests packing……

“Revolution manifests when those defined as the problem, achieve the power and influence to redefine the problem.”  Tao of James

It is time to tell Politicians, Big Business, The Wealthy, The Privileged, Special Interests et al they have been……..

Government Budget Pronouncements

The Yin……….

Hysterical, hysterical federal Conservative anti-Mulcair fear mongering.

Or, when you don’t want the public to pay attention to your fiscal and policy debacles, point your finger elsewhere and scream FIRE!

Adding irony to the hysterical black humour of the Conservative’s American style hysterical  fear mongering attack ads is the fact that, as this latest Conservative “look out – it’s the Bogyman’ fear mongering campaign was getting underway, the federal Conservative finance minister was announcing that this year’s deficit would be at least $5 billion higher than the Conservatives had previously guessed.

Listening, truly listening, [with the thinking inherent in true listening] to the federal Conservative ads designed to stampede Canadians into hysterical panic over a – potential – $20 billion NDP carbon tax, provides evidence of the level of hysteria, panic and fear the Conservatives feel lest Canadians begin to scrutinize the actual outcomes of Conservative policies.

I say ‘potential’  tax because the fact is that while a carbon tax is part of the NDP platform, the NDP have no plan or course of action laid out to implement a carbon tax; much the same way that, while a balanced budget is part of the Conservative platform, the Conservatives have no plan or course of action laid out to achieve a balanced budget. Which is why the Conservative’s mythical future date for achieving a balanced budget continually moves farther and farther into the future.

The question of whether we can afford Mulcair and the NDP becomes moot when you consider the actual financial ‘achievements’ of the Conservative government.

A Conservative government that a few short years after inheriting a $14 billion a year surplus and a federal deficit reduced to $457.6 billion by the actions of the prior Liberal government, has rocketed the federal deficit past the $600 billion mark on the last weekend of November 2012. A precipitous climb with no trustworthy evidence to suggest the Conservatives over promised, under delivered, balanced budget will ever materialize under the direction of a Conservative government.

The reality is that the reasons for Canadian hysteria, panic and fear lie in the behaviours and policies of the federal Conservatives.

The un-spun Reality is that we cannot afford Harper’s Conservatives.

We just cannot afford them.

……and the Yang.

Pray that Clark is Lying.

If Christie Clark is actually serious about balancing the budget next year, come hell or high water, it is time to consider voting green or to run for the legislature as an independent.

The right always likes to trot out the bogyman of irresponsible NDP spending to scare voters as is currently happening in Ottawa.

And while Adrian Dix has demonstrated a worrisome lack of understanding of, or connection to, the financial realities of the province and its citizens Premier Clark’s promise to balance the budget next year borders on the insane.

Insane: utterly senseless: an insane plan.

Consider these givens: the 2012/13 budget called for expenditures of $43,869,000; the deficit for 2012/13 has been revised upwards to $1,470,000 which is 3.4% of the budget; the rise in the deficit is mainly a result of falling provincial revenues, revenues that are realistically not going to recover for the 2013/14 budget year; the promises Finance Minister Mike de Jong has made concerning the return to the PST means provincial sales tax revenues will suffer a significant reduction next year (on top of the $300 million HST repayment to Ottawa); the cost to provide the same services next year as were provided this year will be higher – particularly health costs which are rising faster than costs in other areas; the rationing of mental health services has already resulted in the deaths of British Columbians as a result of the lack of sufficient services; the increases in Justice costs (police, incarceration etc) will necessitate cutting more funds from the rest of the budget.

Balancing the budget for 2013/14 will require cutting 3.4% (+) from next year’s budget.

Given the realities of the way the province spends its money most, if not all, of the cuts will have to come from healthcare and education.

Yes you could make cuts to social services, family services and related programs…..but the hard facts are that cuts in those areas do not result in any savings. Rather they result in higher costs to the government in other areas of the budget such as Justice.

Trying to avoid cuts to health and education by making cuts in other areas, areas that tempt politicians and the public because they seem ‘easier’ than cuts to healthcare and education, will inevitably force even deeper cuts to be made to education and health.

Given the level of wilful denial, of self imposed blindness, embraced by both voters and politicians in British Columbia –  Pray that Clark is Lying.

 

No Customers = No Business

It likely bodes ill for the future of print media that often the biggest laugh is not found of the comic pages but among what passes for ‘news’ or ‘reporting’ these days.

Take for example this recent  ‘news report’ from the business pages of The Province:

Rogers Communications Inc. had a weaker quarterly profit and flat revenue due to competition in its wireless and cable divisions, but the Toronto company said Tuesday it has started to see the benefits of cost cutting, including 650 jobs this year. Rogers said its second-quarter net income declined 2.4 per cent to $400 million, or 75 cents per share, off from $410 million a year ago, or 74 cents per share.

One hopes that even at a time when getting government subsidies, government bailouts, favourable labour laws, market protection, restrictions on competition etc is what passes for good management at Canadian businesses, even Rogers competitors would not waste resources to lure Rogers customers away from Rogers when Rogers is doing such a magnificent job of driving Rogers customers to other providers.

Given the fact that managing at Canadian wireless and cable companies is based on maintaining government policies that allow them to charge customers usury rate levels exceeding those paid by customers elsewhere in the world, it is an extremely remote possibility that Rogers fellow beneficiaries of largesse from the federal Conservative government are capable of actual competition and raiding Rogers for customers.

Aside: Yes, it would be very beneficial to Canadians if the federal Conservative Party were to realize/remember that they have a duty of care to all Canadians, not just the bank account of the Conservative Party and Canadian Businesses filling those coffers. But then if Prime Minister Harper were to deny Banks in Canada the right/ability to bleed Canadians to cover excessive salaries and the hundreds of millions of dollars lost through bad management, Harper would not be able to run around the world lecturing world leaders on how wonderful a leader he is and the solidness of Canadian Banks because he is such a magnificent leader.

In this case, the lack of ability of Rogers fellow corporations in the wireless and cable business is a benefit to shareholders as it prevents them wasting resources on uneccessary expenditures.

Competent management would tell you that when dealing with Rogers in terms of customers one need to follow the axiom from The Art of War – “When your enemy is in the process of destroying himself, stay out of his way.”

Although in the case of Rogers it would be more appropriate to apply Woodrow Wilson’s  “Never … murder a man who is committing suicide” .

No competitor could be anywhere near as successful at getting Rogers Customers to switch to another provider as Rogers itself. Rogers might well want to consider that the time to act to retain customers is before Rogers drives them to change to another, any other, provider. Requiring customers to speak to ‘Retention’ after Rogers treatment of customers drives them into changing providers is adding salt to the wound – not to mention pointless.

Rogers customer problem is not that it ticks some customers off and they change providers. That happens to some degree with all providers.

Rogers problem is threefold.

First that their behaviour drives customers to the point of anger that “I don’t care if it costs $1500.00, its worth twice that not to have to deal with those @@%&###”

Secondly that while other providers may have customers switch to another provider, those customers will (and have) returned to the provider they dropped. Rogers provokes customers to the point that “I will never, NEVER, deal with Rogers again” with the customers sticking to their vow to never deal with Rogers again.

Thirdly, when people make enquires of others as to what provider to use the growing pool of Never, Ever Rogers ex-customers  is telling them just that: “Never, Ever Rogers” and providing them with horror stories of the way Rogers treats those it allows to give Rogers their hard earned cash, nickel and dimeing them to death and them *BLEEPing* all over them.

The question Rogers must answer is whether they have the ability to change their policies of customer alienation before they reach the tipping point where they cannot stop their customer base from continuing to erode. Which would see Rogers continually shrinking as customers go ABR (Anywhere But Rogers) until the ABR customers service Rogers into the corporate dustbin.